Shipping Policy

Shipping Policy

Processing & Shipping
Most orders are prepared, packed, and dispatched within five business days after payment confirmation.

Once the parcel has shipped, delivery generally takes 10–20 business days, depending on the destination country and carrier route.

Delivery estimates may be affected by:
• Customs inspection, review, or clearance procedures
• Carrier network delays
• Weather conditions, route issues, or operational disruptions

We appreciate your understanding if unexpected delays occur during transit.

Tracking Your Shipment
After your package has been dispatched, a confirmation email containing tracking information will be sent.

You may use the tracking details through standard international parcel tracking services.

For tracking help, please contact support:
Email: service@zoreevia.com

Shipping Fees
All purchases include a fixed international shipping charge of $2.99 USD.

Shipping Destinations
Worldwide international shipping is currently available.

If delivery to a certain destination is restricted, we will inform you and help with a suitable alternative.

For destination inquiries, contact support:
Email: service@zoreevia.com

Changing the Shipping Address
Address changes must be requested before 11:00 PM (PDT, GMT -7) on the order date.

Once processing begins, shipping address updates may no longer be available.

Please contact support immediately for address changes.
Email: service@zoreevia.com

Alternative Shipping Addresses
Customers may ship orders to an address different from the billing address used during checkout.

Order Fulfillment Days
Orders are processed Monday to Friday, excluding public holidays.

Weekend orders are usually processed on the next business day.

Warehouse & Manufacturing
Orders may be shipped from regional warehouse locations depending on inventory.

Certain products may also be shipped directly from manufacturing facilities in the United States, Canada, or Australia.

Customer Assistance
For questions about shipping or tracking, contact support:
Email: service@zoreevia.com